“We have an oil furnace and the flue needed cleaning. Most chimney companies only want to deal with fireplaces. Franklin handled the oil flue no problem — cleaned the connector pipe, the flue liner, and checked the draft. Oil heat customers, these are your people.”
Hector & Rosa L.
Passyunk, Philadelphia
3 weeks ago
“Pre-season cleaning before the holidays. They were in and out in under an hour. No mess, no drama, no surprise charges. Exactly what you want from a service call. Already on the calendar for next year.”
William T.
Bustleton, Philadelphia
5 weeks ago
“Called at 8 AM about a downdraft problem. Tony was at my door by noon. He found a cracked liner that two other companies missed. Fair price, great communication, and they actually answered when I had follow-up questions.”
David R.
Manayunk, Philadelphia
1 month ago
“I'm a property manager with 14 units and these guys handle all my chimney maintenance. They're always on time, send invoices promptly, and their annual inspection reports are detailed enough to keep my insurance company happy. A+ operation.”
Linda F.
Center City, Philadelphia
3 weeks ago
“I burn three or four times a week all winter, so buildup is a real concern. Franklin did a full sweep, measured the creosote, and confirmed I was right at the threshold. Glad I called when I did. Clean, fast, and genuinely friendly.”
Walt V.
Wissahickon, Philadelphia
6 weeks ago
“Just moved from an apartment and this is my first home with a fireplace. Had no idea you're supposed to get it cleaned before using it. Franklin walked me through the whole process — what creosote is, why it's dangerous, how often to clean. Patient and educational. 10/10.”
Priya N.
Graduate Hospital, Philadelphia
1 week ago
“Three winters of heavy use and I'd never had it swept. They didn't make me feel bad about it — just did a thorough job, showed me the photos, and recommended going annual. Fair enough. Booking for next fall already.”
Tracy K.
Roxborough, Philadelphia
1 month ago
“We host every holiday and the fireplace is the centerpiece, so I keep it clean. Franklin's sweep was fast and immaculate — they sealed the opening, worked from the roof, and left no trace. The fire's been drawing perfectly all season.”
Rita H.
Passyunk, Philadelphia
3 weeks ago
“Hadn't had the chimney cleaned in years and finally bit the bullet. They didn't lecture me, just got it done and showed me the buildup they pulled out. Quick, clean, professional. The whole thing took about 90 minutes start to finish.”
Kathy W.
Center City, Philadelphia
2 weeks ago
“Stage 2 creosote buildup — that's what they told me. I burn wood three or four times a week November through March so I wasn't surprised. They did a thorough cleaning and recommended I switch to seasoned hardwood instead of the green stuff I'd been using. Already booked for next October.”
Mike O.
Wissahickon, Philadelphia
2 months ago
“Annual sweep for our 200-year-old fireplace. The crew was respectful of the old masonry, careful with the floors, and thorough with the cleaning. Before-and-after photos showed a huge difference. You can tell they take pride in the work.”
Jen S.
Washington Square, Philadelphia
4 weeks ago
“Booked a cleaning and they credited the $69 inspection fee toward it, which I didn't expect. Tarps everywhere, vacuum running the whole time, zero dust in my living room afterward. Honest pricing and genuinely tidy work. Will rebook.”
Beth S.
Graduate Hospital, Philadelphia
6 days ago
“Even after cleaning the fireplace out ourselves, there was still a smoky smell all summer. Franklin did a full sweep and pulled out way more soot than I expected. The smell is completely gone now. Sometimes you just need the pros.”
Dan M.
Conshohocken, PA
6 weeks ago
“We hadn't used the fireplace in years and wanted it cleaned before lighting it. They pulled out leaves, an old nest, and a surprising amount of creosote. Fireplace draws beautifully now. Patient crew, fair price, spotless cleanup.”
Jackie W.
Fishtown, Philadelphia
10 days ago
“Even after we'd cleaned out the firebox ourselves there was a stubborn smoky smell all summer. Franklin did a proper sweep and pulled out far more soot than I expected. The smell is completely gone. Sometimes you just need the pros.”
Debbie M.
Society Hill, Philadelphia
5 weeks ago
“Quick, clean, professional. They laid down drop cloths, sealed the fireplace opening, and vacuumed everything from the roof down. My living room was cleaner when they left than when they arrived. In and out in about 90 minutes.”
Angela S.
Queen Village, Philadelphia
5 weeks ago
“Smoky smell every time the heat kicked on. Turned out the flue was overdue for a sweep and full of soot. Franklin cleared it out in one visit and the smell vanished by that evening. Reasonable price, clean work, no upsell.”
Barb R.
Mayfair, Philadelphia
5 weeks ago
“Pre-season cleaning before the holidays. In and out in under an hour, no mess, no surprise charges. Exactly what you want from a service call. The tech even showed me how to work the damper properly. Already on the calendar for next year.”
Joan M.
Chestnut Hill, Philadelphia
1 month ago
“We burn wood almost every night in winter, so an annual sweep is non-negotiable for us. Franklin laid down drop cloths, vacuumed from the roof down, and showed me the before-and-after photos. My living room was spotless when they left. Third year using them.”
Rita Z.
South Philadelphia
8 days ago
“Hadn't had the chimney cleaned in three years. I know, I know. They didn't lecture me about it — just did the job, showed me the buildup they removed, and recommended I go annual from here. Fair enough. Booking now for next fall.”
Barbara J.
Mayfair, Philadelphia
1 month ago
“Stage two creosote — that's what they found. I wasn't surprised given how much I burn. They did a thorough sweep and recommended I switch to seasoned hardwood. No mess left behind, no upsell, just good honest work. Already booked next October.”
Jackie H.
Manayunk, Philadelphia
5 weeks ago
“Our oil furnace flue needed cleaning and most companies only want to deal with fireplaces. Franklin handled the oil flue no problem — cleaned the connector pipe, the liner, and checked the draft. Oil heat customers, these are your people.”
Bob D.
Point Breeze, Philadelphia
3 weeks ago
“Birds had been nesting in the chimney and there was a ton of debris in there. Franklin cleaned everything out, sanitized the flue, and recommended a cap to prevent it from happening again. The whole house smells better now. Wish I hadn't waited so long.”
Colleen D.
Lansdowne, PA
2 weeks ago
“First home with a fireplace and I didn't even know you're supposed to clean it before using it. The tech walked me through what creosote is and why it's dangerous. Educational and patient. Now I know to do it every year. Highly recommend.”
Megan F.
Germantown, Philadelphia
1 week ago
“Birds had been nesting in the chimney and there was debris everywhere. Franklin cleaned it all out, sanitized the flue, and suggested a cap to keep them out for good. The whole house smells fresher now. Wish I hadn't waited so long.”
Pat D.
Port Richmond, Philadelphia
2 weeks ago
“Moved into a house in the suburbs with a long-neglected fireplace. Franklin's sweep was meticulous and they were honest that the flue itself was sound — just dirty. No invented repairs. Clean, fast, and fairly priced. Highly recommend.”
Sue D.
Glenside, PA
2 weeks ago
“We hadn't used our fireplace in eight years. Before lighting it up this winter we called Franklin to clean it out. They removed a bird's nest, about an inch of creosote, and a whole lot of leaves. Fireplace works beautifully now. The guy even showed us how to operate the damper properly.”
Ray & Christine A.
Fairmount, Philadelphia
10 days ago
“Pre-winter cleaning and the crew was excellent. Drop cloths down, opening sealed, vacuum running — my floors were cleaner after they left than before. Showed me the creosote they removed. This is how every service call should go.”
Jose R.
Mt. Airy, Philadelphia
9 days ago