“Damp musty smell in the family room every time it rained. We thought it was the basement. Turns out moisture was coming through the chimney masonry above. Franklin waterproofed the exterior and the smell is gone. Should've looked up sooner — literally.”
Theresa M.
Somerton, Philadelphia
5 days ago
“After the nor'easter knocked some bricks loose, I expected to wait weeks for a mason. They were out in two days, matched the existing mortar color perfectly, and even sealed the crown while they were up there. Top-notch craftsmanship.”
Janet H.
Germantown, Philadelphia
1 week ago
“Had spalling bricks repaired on the chimney and Franklin recommended waterproofing as part of the project. Smart call — they said the new mortar needs protection just like the old stuff. One crew did both jobs in the same visit. Efficient and cost-effective.”
Omar D.
Cedar Park, Philadelphia
2 weeks ago
“After the freeze-thaw cycle last winter I had mortar crumbling off my chimney in chunks. They explained how water gets in the pores, freezes, and blows the mortar apart over time. Repointed the damaged joints and waterproofed the whole thing. Said it should hold 8-10 years now.”
George H.
Havertown, PA
1 month ago
“Efflorescence and a damp interior wall after storms. Franklin confirmed with a moisture meter, sealed the exterior with a breathable product, and the wall has been dry ever since. They never pushed anything I didn't need. Straightforward and honest.”
Wendy Z.
Bella Vista, Philadelphia
5 weeks ago
“Water was pooling at the base of the chimney where it meets the roof. The mortar at the bottom three courses was turning to sand. They repointed the damaged area, sealed the chimney-to-roof transition, and waterproofed the entire stack. Problem solved.”
Lorraine K.
Clifton Heights, PA
1 month ago
“Stains on the ceiling near the chimney had me worried about the roof, but it was the masonry absorbing water. Franklin sealed the exterior and the staining stopped completely. They diagnosed it correctly when another company wanted to redo my roof.”
Jerry L.
Spring Garden, Philadelphia
1 week ago
“After repointing my chimney they sealed it the same day so the fresh mortar wouldn't take on water. Smart sequencing and great communication. Two heavy rains since and everything's dry. Honest crew that explained the whole process clearly.”
Kathy R.
Mt. Airy, Philadelphia
4 weeks ago
“Dampness kept showing up on the interior wall behind the chimney after heavy rain. Franklin tested the masonry with a moisture meter, confirmed it was soaking up water, and applied a breathable sealant. Three storms since and completely dry inside.”
Maria L.
Fishtown, Philadelphia
10 days ago
“Our chimney faces north and takes a beating every winter. After seeing what freeze-thaw did to my neighbor's chimney — $9,000 in repairs — I decided to be proactive. Franklin waterproofed mine for a fraction of that. Five-year warranty. Money well spent.”
Ruth P.
Springfield, PA
4 weeks ago
“Our historic chimney was soaking up rain and the plaster inside was starting to bubble. Franklin waterproofed the masonry with a sealant safe for old brick. No more moisture coming through. Careful, knowledgeable, and respectful of the building's age.”
Sue Z.
Washington Square, Philadelphia
2 weeks ago
“Brown stains kept spreading on my living room wall after every hard rain. Turned out water was wicking through the chimney masonry. Franklin applied a breathable sealant to the whole exterior. Several storms later and not a single new stain. Fixed for good.”
Connie A.
Chestnut Hill, Philadelphia
2 weeks ago
“Damp musty smell in the family room after every rain — we blamed the basement for years. It was moisture coming through the chimney masonry above. Franklin waterproofed the exterior and the smell is gone. Should've looked up sooner, literally.”
Tony M.
South Philadelphia
5 days ago
“White streaks running down my chimney for years. Turns out that's called efflorescence and it means water is pulling minerals through the brick. Franklin cleaned the staining, repaired a few soft spots, and sealed everything. Chimney actually looks better now than when we bought the house.”
Stephanie B.
Drexel Hill, PA
4 weeks ago
“Our 1790s building had never been waterproofed and the masonry was getting soft. Franklin treated the whole stack with a breathable sealant that won't trap moisture in the old brick. Respectful of the historic material and clearly explained why it mattered.”
Jerry S.
Society Hill, Philadelphia
6 weeks ago
“After last winter's freeze-thaw, mortar was crumbling off the chimney in chunks. They explained how water gets into the pores, freezes, and blows the mortar apart. Repointed the damage and waterproofed the whole thing. Said it should hold 8–10 years.”
Pete P.
Manayunk, Philadelphia
1 month ago
“They showed me video footage from inside my chimney — I could see the cracks they were talking about. No pressure, just facts. The repair was done in one day and they cleaned up everything. First contractor I've ever tipped.”
Margaret T.
Chestnut Hill, Philadelphia
3 weeks ago
“White streaks running down the chimney for years turned out to be efflorescence — water pulling minerals through the brick. Franklin cleaned the staining, fixed a few soft spots, and sealed everything. The chimney looks better now than when we bought the house.”
Kelly N.
Germantown, Philadelphia
3 weeks ago
“Years of water damage had the mortar crumbling on the weather side. Franklin repointed it and applied a breathable waterproof coating to the whole chimney. They walked me through the warranty and the work has held up beautifully through a rough winter.”
Yvonne K.
Kensington, Philadelphia
6 weeks ago
“Our chimney faces north and takes a beating every winter. After watching a neighbor pay $9,000 for freeze-thaw damage, I went proactive. Franklin waterproofed mine for a fraction of that, with a five-year warranty. Money very well spent.”
Lou D.
Center City, Philadelphia
4 weeks ago
“We were getting dampness on the interior wall behind the chimney, especially after heavy rain. Franklin tested the masonry with a moisture meter, confirmed it was absorbing water like a sponge, and applied their breathable sealant. Three nor'easters since then — completely dry inside.”
Chris & Amy H.
Powelton Village, Philadelphia
10 days ago
“Water was pooling where the chimney meets the roof and the bottom courses were turning to sand. They repointed the damaged area, sealed the transition, and waterproofed the entire stack. Problem completely solved. Fair price and thorough work.”
Matt R.
Roxborough, Philadelphia
2 weeks ago
“Had spalling bricks repaired and Franklin recommended waterproofing as part of the job, explaining the new mortar needs protection too. One crew did both in the same visit — efficient and cost-effective. No more water getting into the masonry.”
Tony D.
Passyunk, Philadelphia
5 weeks ago
“Bought a place in the suburbs with visible water staining on the chimney. Franklin cleaned it up, repaired the soft spots, and waterproofed the stack. Looks great and the interior wall has stayed dry through a wet spring. Excellent value.”
Sal R.
Media, PA
9 days ago
“Our house is only 12 years old but the builder never sealed the chimney. We were already seeing mortar deterioration. Franklin waterproofed it before any real damage happened. Preventive maintenance is way cheaper than emergency repairs. Learned that lesson the easy way for once.”
Brian & Jen C.
Blue Bell, PA
3 weeks ago
“Our newer home was never sealed by the builder and the mortar was already deteriorating. Franklin waterproofed it before any real damage set in. Preventive maintenance is so much cheaper than emergency repairs — learned that the easy way for once.”
Erin P.
Wissahickon, Philadelphia
3 weeks ago
