“Our home inspector said the chimney 'looked fine' during closing. We called Franklin for a second opinion and they found a cracked flue tile on the Level 2 camera inspection. That crack would've leaked carbon monoxide directly into our bedroom wall. Terrifying to think about.”
Marcus & Denise J.
West Philadelphia
2 weeks ago
“We're flipping a twin in Point Breeze and needed the chimney report for the buyer's lender. Franklin got us the full inspection and written report in 48 hours. Professional enough to satisfy an underwriter. We'll use them on every project going forward.”
Derek & Mia L.
Point Breeze, Philadelphia
5 days ago
“We bought a 1920s twin in Fishtown and needed a full chimney evaluation before closing. They gave us a detailed report with photos that our inspector could use. Saved us from a $12,000 surprise. Can't recommend enough.”
Sarah & James K.
Fishtown, Philadelphia
2 weeks ago
“Needed a chimney certification letter for our condo association before we could use the fireplace. Franklin did the full Level 2 inspection with camera and had the letter emailed to our HOA the next morning. Smooth process.”
Steve & Karen M.
Cheltenham, PA
3 weeks ago
“The tech caught a bird's nest packed deep in the flue that I never would have spotted. Showed it to me on the camera, removed it during the visit, and confirmed everything else was clear. For $69 the value is honestly hard to beat.”
Rosemarie V.
Roxborough, Philadelphia
2 weeks ago
“I'm a realtor and I send every buyer to Franklin Chimney before closing. They've saved three of my clients from nasty surprises this year alone. Reports are professional, turnaround is fast, and they don't upsell people into work they don't need. That last part matters.”
Tom C.
Northern Liberties, Philadelphia
3 weeks ago
“Our home inspector waved off the chimney during closing, so we called Franklin to be sure. The camera revealed a cracked flue tile two stories up that the naked eye would never catch. That crack could've vented CO into the house. Cannot recommend enough.”
Gary H.
Rittenhouse, Philadelphia
2 weeks ago
“We hadn't touched the fireplace since moving in three years ago. The inspector found old debris on the smoke shelf and a cap that had partially blown off. He documented all of it, cleared the loose stuff, and gave me a straight quote for the cap. No drama.”
Dana A.
Kensington, Philadelphia
5 weeks ago
“I'm 78 and live alone. I wanted to make sure the chimney was safe before winter. The young man who came was patient, respectful, and showed me the photos on his phone. Everything was fine — he said so honestly and didn't try to sell me anything. That meant a lot.”
Pauline T.
Swarthmore, PA
2 months ago
“We just bought a rowhome and the chimney was a complete mystery to us. Franklin came out, did the full camera inspection, and walked us through every photo on the tablet. Turned out it was in better shape than we feared. Honest assessment, no upsell. Will use them every year.”
Cheryl C.
Fishtown, Philadelphia
2 weeks ago
“First winter in our new place and I wanted to be sure the chimney was safe. The inspector explained what a Level 2 inspection covers, ran the camera, and emailed me the report that afternoon. Professional from start to finish. Booking the cleaning next.”
Scott K.
Germantown, Philadelphia
1 week ago
“Called for a second opinion after another company quoted me $4,000 in 'urgent' repairs. Franklin did the camera inspection, showed me the actual footage, and said most of what the other guy flagged was cosmetic. Saved me thousands. These are the honest ones.”
Dennis D.
South Philadelphia
5 days ago
“Annual inspection — they do mine every October. This year they caught a failing mortar joint I never would've noticed from the ground. Fixed it on the spot for under $200. That's exactly why I keep coming back.”
Gloria R.
Bella Vista, Philadelphia
6 days ago
“I manage a small triplex and Franklin inspects all three chimneys every fall. They're punctual, the reports are detailed enough for my insurer, and they invoice promptly. As a landlord, that reliability is worth its weight in gold.”
Sharon T.
Queen Village, Philadelphia
3 weeks ago
“Our 1890s stone house needed a proper look before we lit the fireplace. The technician was careful, knowledgeable, and didn't try to scare me into a big repair. Found a small gap at a flue joint, documented it with photos, and gave me options. Genuinely refreshing.”
Dave J.
Chestnut Hill, Philadelphia
3 weeks ago
“Third year in a row using Franklin for my annual. They keep records from previous visits so they can compare condition year to year. That level of attention is rare. My chimney is 90 years old and still going strong because of these guys.”
Yolanda C.
Overbrook, Philadelphia
2 weeks ago
“Buying a historic place in Old City and the chimney was original. Franklin's camera inspection found a separated joint that the home inspector completely missed. Gave us leverage to negotiate the repair into the deal. Worth every penny.”
Jerry M.
Old City, Philadelphia
10 days ago
“Set up the inspection online in about two minutes and they came the very next day. The tech was friendly and clearly knew his stuff. Everything checked out fine and he told me so honestly instead of inventing problems. That builds trust.”
Ralph D.
Fairmount, Philadelphia
6 days ago
“Bought a 100-year-old stone house and needed the chimney checked before our first winter here. The tech walked me through everything on his tablet — showed me exactly where the mortar was crumbling inside the flue. Got a written report same day. For $69 this was a no-brainer.”
Patricia D.
East Falls, Philadelphia
4 days ago
“Wanted the chimney checked before our first winter in the suburbs. The tech arrived on time, was thorough with the camera, and explained the few minor things he found without pushing any work. Honest companies still exist — this is one of them.”
Sandy L.
Ardmore, PA
3 weeks ago
“Needed an inspection certificate for our condo board before they'd let us use the fireplace. Franklin handled the whole thing, did the Level 2 camera work, and had the letter to the board the next morning. Made an annoying requirement completely painless.”
Lori Z.
Society Hill, Philadelphia
6 weeks ago
“First house, first chimney, zero clue what I was looking at. The tech explained everything without making me feel dumb. Turns out the flue was in decent shape but the cap was missing entirely — birds had been getting in for years. Glad I got it checked before lighting anything.”
Rashid A.
Kensington, Philadelphia
1 week ago
“We're flipping a property and needed the chimney report fast for the buyer's lender. Franklin turned around a full Level 2 inspection and written report in 48 hours. Professional enough to satisfy the underwriter. They'll get every one of our projects.”
Donna G.
Northern Liberties, Philadelphia
5 days ago
“Got the annual inspection done before the cold set in. They compared this year's camera footage to last year's notes and confirmed nothing had shifted. That continuity gives me real confidence. Same-day report, friendly tech, fair price.”
Monique E.
East Falls, Philadelphia
4 weeks ago
“I'm a first-time homeowner and had no idea what to look for. The technician was patient, never made me feel dumb, and showed me everything on the screen as he went. Flue was sound, cap needed replacing. Clear, honest, fairly priced. 10/10.”
Connie M.
Bella Vista, Philadelphia
1 week ago
“Been putting off getting the chimney looked at for probably five years. Finally called and they were here two days later. Good news — everything was structurally sound. They cleaned some debris off the smoke shelf and told me I was good to go. Refreshing to deal with an honest company.”
Diane L.
Narberth, PA
1 month ago
“Honest, fast, and respectful of my time. The technician put down a mat, ran the inspection, showed me the footage, and was gone in under an hour. No surprise fees, no hard sell. Already recommended them to two neighbors.”
Aisha F.
Mt. Airy, Philadelphia
1 month ago
“Annual inspection done right. They keep notes from last year so they could tell me the mortar joint they flagged in 2024 hadn't gotten any worse. That kind of record-keeping is rare. $69 and I have total peace of mind heading into winter.”
Eddie R.
Manayunk, Philadelphia
1 month ago
“There was a weird smell coming from the fireplace we couldn't figure out. Turned out a bunch of wet leaves and some animal debris had piled up on the smoke shelf. They cleaned it all out during the inspection. $69 well spent — the smell was gone by that evening.”
Frank V.
Fox Chase, Philadelphia
4 weeks ago
“Booked the $69 inspection mostly to get it off my to-do list. The tech ran the camera all the way up and showed me a hairline crack near the top I had no idea was there. No pressure to fix it that day — just a clear written report and a fair quote. Exactly how it should be done.”
Andre K.
Center City, Philadelphia
4 days ago