Chimney Sweep in Media, PA Storm, Leak, and Liner Documentation

Marie Gallagher

7 reviews

I was sure the next rain was going straight down the chimney after that branch hit it. The cap was gone and the crown had a crack. Franklin got there the next day, took the pictures my insurance needed, and had it buttoned up that week. Big relief.

Pauline Turner

6 reviews

I am older and live alone, so I just wanted a straight answer before winter. The technician was kind, showed me the photos, and said everything looked fine. No pressure, no scary sales pitch. I appreciated that more than he knows.

Ruth Patterson

4 reviews

Our north-facing chimney takes a beating, and I did not want to wait for a major repair. Franklin waterproofed it and explained the warranty. Not glamorous, but smart maintenance.

The house came with chimney water stains already there, so it was on my list from day one. Franklin cleaned it up, repaired the soft mortar, and waterproofed it. Wet spring, dry wall.

Priya Nair

3 reviews

Total first-time fireplace owner here. I honestly did not know cleaning it was something you did before using it. The guy from Franklin explained creosote and what to watch for without making it awkward. I learned a lot in one visit.

Sam Keller

5 reviews

Seeing your chimney lean is unsettling. We had already heard 'tear it down' from more than one mason, so I expected bad news. Franklin actually checked the foundation and found a way to brace and repoint it. Still a serious repair, but not the full rebuild we were dreading.

Steve Miller

8 reviews

This was basically an HOA requirement we had to get through. Franklin made it easy: camera inspection, clear letter, and it was emailed to the condo association the next morning. No chasing them for paperwork.

Martin Roth

11 reviews

We had almost stopped using the fireplace because of the smoke. If the wind picked up, the room filled fast. The wind cap they installed fixed it. We have had fires since without the smoke alarm joining in.

I had to look up what efflorescence even meant. Franklin explained that the white powder and soft mortar were from water, then showed me the areas that needed attention. The repair was clean and I understood the bill, which I appreciate.

Dan Miller

10 reviews

Lesson learned: cleaning the firebox is not the same as cleaning the chimney. We still had that old smoke smell until Franklin swept it properly. I was surprised by how much came out.

Every spring it was chirping in the chimney again. Nice for about five minutes, then not so nice when you think about what is in the flue. Franklin cleaned things up and put on the mesh cap. Quiet house now.

Tom Collins

2 reviews

I send buyers to Franklin because they are calm and honest. In real estate, that matters. Their reports are quick, the photos are useful, and they do not turn every little thing into a crisis.

Our living room had a cold draft even when the fireplace was closed. Turns out the damper was not really closing at all. Franklin put in a top-sealing damper and showed us the cable. The room feels different now.

The fireplace just was not pulling like it used to. Smoke would hang around and make us nervous. Franklin showed us the liner issue and replaced it with insulated stainless. The fire starts easier now, and the room stays clear.

Keith Bennett

4 reviews

We did the gas log conversion first and figured the chimney part was fine. It was not. Franklin installed the right aluminum liner and connector, then it passed inspection. Should have called them earlier in the project.

Storm damage is stressful because you do not know what water is doing up there. Franklin came quickly, photographed everything, fixed the crown, and replaced what needed replacing. Insurance was easier because their documentation was good.

I did not know a flue could be too big for a furnace, but apparently ours was. Franklin explained the condensation issue in plain language and put in the right-size stainless liner. That problem has not come back.

Donna Parker

5 reviews

We kept noticing a musty smell but could not pin it down. The damper was rusted shut and there was moisture sitting in the firebox. Franklin cleaned it out, replaced the damper, and treated the inside. The room finally smells normal.

The top of my chimney looked tired for years, then it started looking unsafe. Franklin rebuilt the bad section from the roofline up. The brick match is good enough that it does not scream 'new repair' from the street.

We thought we had cleaned it well enough ourselves. We had not. Franklin did the sweep and the stale smoke smell finally left the room. Sometimes you just need the right equipment.

After the storm, I had loose brick and old mortar coming out. Franklin matched the mortar to the house instead of making a bright new patch. The repair blends in, and the insurance photos were helpful too.

Rashid Ahmed

10 reviews

First house, first chimney, no idea where to start. The tech walked me through the camera view and told me the flue was better than I expected. Main issue was the missing cap. Glad I checked before lighting anything.

What I liked most was that they remembered last year. They pulled up the note about a mortar joint and showed me it had not changed. For a basic annual inspection, that felt very thorough.

Jamal Williams

2 reviews

Our CO alarm woke us up at 3 AM, so I was already rattled when I called. Franklin found the gap in the liner and got a stainless liner installed the same day. Not a fun situation, but they handled it seriously.

Booked online, next-day appointment, honest result. The tech inspected everything and told me the chimney was fine. I know that sounds boring, but boring was exactly what I wanted.

We wanted the fireplace cleaned before family came over. They were quick, neat, and the price did not change at the end. Bonus: I learned I had been using the damper wrong.

Frank Valenti

4 reviews

I kept smelling something odd near the fireplace and thought I was imagining it. Franklin found wet leaves and debris on the smoke shelf. They cleaned it out during the inspection and the smell was gone that night.

Birds had made a mess in there. I did not realize how much until they showed me. Franklin cleaned and sanitized the flue, then recommended the cap so we would not repeat the whole thing next spring.

Our gas log installer stopped the job and told us the liner was wrong. Franklin came out, ran the aluminum liner, connected everything, and the inspection passed. Nice to have one part of the project go smoothly.

George Harris

5 reviews

The chimney started shedding mortar after winter. Franklin explained the freeze-thaw damage without overdoing the lecture, then repointed and waterproofed it. It looks like we caught it before it got worse.

The $69 inspection credit toward the cleaning was a nice surprise. They protected the room well, kept the vacuum going, and there was no soot on anything afterward. I am picky about mess, and they passed.

Patrick O'Connor

11 reviews

Condensation around the furnace flue had been bugging us. Franklin measured it and explained that the liner size was part of the problem. After the stainless liner went in, the moisture issue stopped.

I kept blaming the roof for the water marks, but it was the chimney flashing. Franklin replaced the step and counter flashing and sealed it properly. We have had enough rain since to know it worked.

New house, first winter, and I was not lighting a fire without someone checking it. The inspector ran the camera and talked me through it as he went. Report came later that day. Easy process.

Susan Reilly

4 reviews

Selling a house is already stressful. Failing the chimney inspection made it worse. Franklin understood the timeline, got the liner done, and had the certificate ready before closing. We were very grateful.

The bricks up top were flaking and making the whole house look neglected. Franklin replaced the bad ones and repointed the rest. They cleaned up well too, which not every contractor does.

With an old building, I worry about people using the wrong product. Franklin knew why the brick needed to breathe and explained the sealant before doing anything. That made me comfortable moving forward.

Brenda Klein

6 reviews

The white powder on the brick kept getting worse, and the mortar was crumbling in spots. Franklin tuckpointed the bad rows and matched the color really nicely. It looks repaired, not patched.

I wish I had not waited on the firebox crack. The discoloration behind it finally got my attention. Franklin repaired it and did the smoke test so I could actually see that we were okay.

Alice Watson

9 reviews

We had a bucket in the attic when it rained. That pretty much tells you how the situation was going. Franklin coordinated with the roofer and fixed the flashing at the chimney. No bucket now.

The old brick needed someone careful. Franklin tuckpointed the damaged rows and the color match is excellent. My neighbor noticed the chimney looked better but could not tell exactly what changed.

I was preparing myself for a full rebuild because the chimney was leaning. Franklin took the time to inspect it and came back with a stabilization plan. It saved me a lot of money and stress.

Anita Grant

8 reviews

One squirrel in the house was enough for me. Franklin installed the heavy cap and screen, and we have not had any more surprises. It also keeps rain out, which I should have done years ago.

Another company had me thinking the chimney was about to fall apart. Franklin showed me the camera footage and separated cosmetic stuff from real issues. That second opinion saved me thousands.

Stephanie Brooks

6 reviews

I had ignored the white streaks because I thought they were just ugly. Franklin explained the water issue, cleaned the staining, repaired the soft spots, and sealed it. The chimney looks much healthier now.

We use the fireplace a lot, so I was not shocked by the creosote. What I liked was that they did not make it dramatic. They cleaned it, showed me what came out, and gave useful advice about wood.

The attic leak turned out to be chimney flashing, not the roof itself. Franklin worked with my roofer and got the flashing right. It rained hard the next day and nothing came in.

Janet Harris

2 reviews

After the nor'easter, I expected a long wait. Franklin came out in two days, matched the mortar, and sealed the crown while they were already up there. Good, practical service.

The camera found a bird nest packed way down in the flue. I would never have known. The tech removed it, showed me the clear view afterward, and did not try to turn it into a bigger job.

Our inside wall kept getting damp after rain. Franklin tested the brick, showed me the moisture reading, and used a breathable sealant. It has stayed dry since, including through a few real storms.

Felicia Johnson

4 reviews

The birds were one problem. The draft on windy days was another. The mesh cap solved both, which was a nice surprise. Small job, noticeable difference.

The liner issue almost held up our sale. Franklin got us on the schedule quickly and took care of the certificate after the work. I do not want to relive that week, but they helped a lot.

Angela Scott

3 reviews

They did exactly what I hoped a cleaning crew would do: protect the room, seal the fireplace opening, vacuum the whole time, and leave without a mess. Nothing fancy, just professional.

Our old clay liner had finally had enough. Franklin installed the stainless liner with insulation wrap and explained the warranty before leaving. The fireplace drafts better now.

Water was sitting where the chimney meets the roof. The lower mortar was basically turning to sand. Franklin repaired the area and waterproofed the stack, and the pooling problem is gone.

Robert Ellison

11 reviews

The wood stove insert needed a proper liner, and I wanted it done once. Franklin ran the stainless liner, insulated it, and connected it cleanly. We noticed the stove working better right away.

The home inspector did not catch the cracked flue tile. Franklin's camera did. That alone made the inspection worth it, because there is no way I would have seen that from the fireplace.

Pete Russo

10 reviews

The smoke chamber was dropping chunks into the firebox, which is not something you can ignore. Franklin resurfaced it with HeatShield. Messy type of work, but they left the living room clean.

After a squirrel got into the house, I stopped procrastinating. Franklin put on the heavy cap with the screen and we have had no animals, no rain, and no debris since.

We needed a cap and a damper, and they took care of both in one visit. The new damper actually closes tight, which our old one definitely did not. The house feels less drafty.

Hector Lopez

7 reviews

Finding someone to clean an oil furnace flue was harder than I expected. Franklin handled it without acting like it was unusual. Pipe, liner, draft check, done.

Our chimney opening is not a normal shape, which we already knew from two other companies saying no. Franklin measured it and had the cap made. It fits the stone chimney nicely.

Rain was getting into the flue and rusting the damper. Franklin replaced the damper and installed the cap in the same visit. The fireplace finally closes the way it should.

Catherine Fitzgerald

9 reviews

A standard cap was not going to work on our old stone chimney. Franklin did not force it. They measured, fabricated one, and it looks like it belongs there.

We burn a few nights a week in winter, so I wanted the buildup checked before it became a problem. Franklin swept it, measured what was there, and gave me a straight answer.

Tyrone Mitchell

5 reviews

Cold air was pouring in and I kept blaming the old house. The damper was warped and not sealing. Franklin installed the top-mount damper and the room felt warmer almost immediately.

The gas insert needed the right liner, which I did not know until we were already into the project. Franklin sized it, installed it, and got it through inspection without a second trip.

The camera showed cracks and a bad joint in the flue. We decided not to keep patching an old liner. Franklin finished the stainless reline in one day and walked us through the warranty.

Margaret Thornton

6 reviews

Seeing the video made the decision easier. I could see the cracks myself, so it did not feel like guesswork. The repair was done in a day and they cleaned up like they were never there.

Our clay liner had made it about 60 years, so I guess it earned retirement. Franklin put in insulated stainless and the draft improvement was immediate. Very neat install.

We were basically heating the outdoors with the old damper. The top-sealing damper made more difference than I expected. Simple cable, tight seal, warmer room.

Terrence Walker

2 reviews

Franklin was the only company that actually measured from the roof before quoting the cap. That gave me confidence. The install was clean and they sent photos when it was done.

Old City masonry makes me nervous because you do not want someone being rough with it. Franklin relined the flue carefully and did not disturb the old brick. Fireplace works better now.

Those white streaks were not just an eyesore. Franklin explained what water was doing, cleaned it up, fixed a few soft spots, and sealed the chimney. It looks better than it has in years.

Jim Baker

4 reviews

The fireplace was almost useless because smoke would blow back. Franklin figured out it was the roofline wind and installed a taller guarded cap. We have actually enjoyed the fireplace this winter.

Windy day meant smoky living room. That was our normal until Franklin put on the wind-directional cap. Now we can use the fireplace without checking the forecast first.

Darnell Price

3 reviews

I kept telling myself the firebox crack was probably fine. The wall discoloration changed my mind. Franklin repaired it and did the smoke test. I should have called earlier.

I was embarrassed about how long it had been since the last cleaning. They did not lecture me. They just showed me the buildup, cleaned it out, and recommended annual service.

When pieces of terracotta started falling into the firebox, we knew it was time. Franklin removed the bad liner and installed insulated stainless. The fireplace pulls much better.

Patricia Donovan

11 reviews

We bought a 100-year-old stone house and wanted someone to really look before winter. The tech showed me the camera view on the tablet and explained the mortar issue. The report was clear.

The buyer's inspector flagged the liner and suddenly our closing schedule was in danger. Franklin moved fast, replaced it, and got us through reinspection. Huge help.

The fireplace is part of our holiday setup, so I wanted it cleaned without a mess. Franklin sealed everything off and left no soot behind. It has been drawing well since.

Victor Simmons

4 reviews

The top of my chimney looked ready to crumble. Franklin rebuilt it from the roofline up and matched the brick pattern better than I expected. It does not look like an obvious repair.

We bought the rowhome and had no idea what shape the chimney was in. Franklin showed us the camera photos and explained everything. Good news: it was better than we thought. Even better: no upsell.

Omar Darwish

7 reviews

Franklin repaired our spalling brick and suggested waterproofing the new mortar too. Once they explained it, that made sense. One visit handled both.

My neighbor's freeze-thaw repair bill scared me into action. Franklin waterproofed our chimney before it got to that point. Preventive maintenance is not exciting, but I am glad we did it.

No cap meant rain, leaves, and who knows what else were going right down the flue. Franklin installed a stainless cap with mesh and sent photos from the roof. Quick and easy.

Ray Thompson

9 reviews

The top-sealing damper was worth it. The old one might as well have been open all winter. The fireplace area is noticeably less cold now.

Oil furnace flue cleaning is apparently not something everyone wants to do. Franklin did it, checked the draft, and did not make it complicated. We will call them again.

Gloria Romano

5 reviews

I have Franklin out every October. This year they caught a mortar joint starting to fail and handled it while they were there. That is exactly why I keep the inspection on the calendar.

We blamed the basement for the musty smell for too long. Franklin traced it to chimney moisture and waterproofed the exterior. The family room smells normal after rain now.

Pre-winter cleaning went exactly how I hoped. Drop cloths, sealed opening, vacuum running, and no soot on the floors. The tech showed me what came out too.

Deborah Sullivan

6 reviews

Our 1790s building has a weird rectangular opening, and I did not want anyone cutting into old masonry. Franklin had a stainless cap made to fit. It looks right on the building.

We needed a lender-ready chimney report fast. Franklin got the Level 2 inspection and written report back in 48 hours. Clear photos, professional wording, no chasing them.

The wind around our roofline made the fireplace miserable. Franklin installed a taller cap with a wind guard and that was the fix. We have used the fireplace a lot more since.

Chris Huang

2 reviews

The wall behind the chimney kept getting damp after storms. Franklin tested the masonry and showed us it was absorbing water. They sealed it, and the wall has stayed dry.

On time, clean, and no hard sell. The tech put a mat down, ran the camera, showed me the footage, and was done in under an hour. I gave their number to two neighbors.

Jason Taylor

6 reviews

The upper chimney bricks were flaking apart. Franklin replaced what needed replacing, repointed the rest, sealed it, and hauled the debris away. The chimney looks solid again.

The camera found several cracks in the clay liner. We decided on a stainless reline instead of more patching. The fireplace pulls so much better now that we had to adjust how we use the damper.

We heard scratching at night and handled the wildlife part first. Franklin came after and installed the heavy stainless cap with mesh. Six months quiet, and the chimney stays cleaner too.

Joanne McBride

3 reviews

Trying to sell a house is stressful enough without a chimney problem. Franklin was the only company that could fit our timeline. Inspection passed and closing stayed on schedule.

The brown stains after rain were spreading, and I was worried it was going to get expensive. Franklin found the water coming through the chimney masonry and sealed it. No new stains since.

Andre Washington

8 reviews

The gas insert needed the flue matched to it. Franklin sized the aluminum liner, installed it, connected everything, and the inspector signed off. Straightforward job.

The CO detector going off at night is scary. Franklin found the liner gap and replaced it with stainless that day. They treated it like the serious issue it was.

They compared this year's camera footage with last year's notes. Nothing had shifted, which was good to hear. I like that they are actually tracking the chimney year to year.

Tamara Nelson

10 reviews

Pieces of the terracotta liner were falling into the firebox. That made the decision pretty easy. Franklin removed the damaged liner and installed insulated stainless. Big improvement.

Our chimney is newer, so I was annoyed the builder never sealed it. Franklin caught the mortar wear early and waterproofed it before it became a repair project.

Birds and debris kept getting in no matter how many times we cleaned up. The heavy screened cap solved it. It also cut down the windy downdraft, which I did not expect.

Linda Foster

7 reviews

I manage 14 units, so I value companies that do not create extra work for me. Franklin shows up, sends clear reports, and invoices on time. That is why I keep using them.

The weather side of our chimney was the rough side. Franklin repointed the crumbling mortar and used a breathable waterproof coating. It held up through a nasty winter.

Theresa McCarthy

4 reviews

Every rainstorm brought a damp smell into the family room. We were looking in the basement, Franklin looked up. They waterproofed the chimney and the smell stopped.

For property work, documentation matters. Franklin handled a cracked crown and tuckpointing on one of my rowhomes, sent good photos, and the tenants did not complain once. That is a win.

Our furnace flue liner was corroded, and I wanted it matched correctly to the appliance. Franklin sized the stainless liner, installed it, and checked the draft. Quote stayed the quote.

Sandra Keller

5 reviews

The camera showed cracks and a separated joint halfway up. We went with a full reline rather than keep doing patches. It was finished in one day and the warranty was explained clearly.

After winter, mortar was coming off in chunks. Franklin explained how water and freezing caused it, then repaired and waterproofed the chimney. It looks much more solid now.

We chased ceiling stains for months before figuring out the cracked crown was the source. Franklin rebuilt and sealed the crown. Two heavy rains later, dry ceiling.

Renee Donovan

6 reviews

The scratching at night turned out to be raccoons. Once they were removed, Franklin installed a heavy cap with mesh. No more noise, and rain stays out too.

The old damper did not seal, even when it looked closed. Franklin installed a top-mount damper with a gasket. The fireplace area is not nearly as drafty.

Nancy Gallagher

4 reviews

Our clay liner was original to the house, from 1952. Franklin replaced it with stainless in about six hours. The fireplace pulls so well now that we keep the damper lower.

That musty fireplace smell had been bothering me for a while. It was a rusted-shut damper and trapped moisture. Franklin cleaned it, treated it, and replaced the damper. Smell gone.

Chunks from the smoke chamber were falling into the firebox. Franklin resurfaced it with HeatShield and the draw improved right away. They protected the room well for a messy job.

Yolanda Coleman

6 reviews

Third year using Franklin. I like that they do not treat each visit like the first one. They compare notes and keep an eye on changes, which matters with an old chimney.

The wood stove insert needed the right liner, not a guess. Franklin ran and insulated the stainless liner and connected it cleanly. The stove heated better the first night.

Mike O'Neill

9 reviews

We burn wood all winter, so creosote buildup is part of owning this house. Franklin cleaned it out and told me to switch to seasoned hardwood. Fair advice. I already booked next fall.

We wanted the chimney checked before our first winter outside the city. The tech was on time, thorough with the camera, and did not push repairs for the small stuff. Good experience.

Our stone house is old, and I did not want someone dramatic. Franklin found a small flue joint gap, documented it with photos, and gave options. Calm and honest.

Sarah Kennedy

8 reviews

The chimney report helped us before closing on our 1920s twin. The photos made the issue easy to understand and helped us avoid a very expensive surprise.

The condo board needed a certificate, which sounded like a hassle. Franklin did the camera inspection and sent the letter the next morning. Painless, thankfully.

We had not used the fireplace in years. Franklin pulled out leaves, an old nest, and plenty of creosote. It draws better now and the room was clean when they left.

Diane Lawson

10 reviews

I put this off because I assumed the inspection would turn into a big repair quote. It did not. Franklin cleaned debris from the smoke shelf and told me the structure was sound.

Our old building needed a custom cap because the opening is not standard. Franklin measured it, had one made, and it fits the rectangular opening properly. Looks right too.

William Thompson

2 reviews

Pre-season cleaning before the holidays: easy scheduling, quick visit, no mess, no surprise charge. That is all I needed.

I thought the ceiling stains meant roof trouble. Franklin figured out the chimney masonry was absorbing water. They sealed it and the staining stopped, which saved me from the wrong repair.

Loose bricks up top made me nervous every time I looked at the chimney. Franklin repointed the upper section and replaced the bad bricks. The price matched the quote.

Kevin Price

4 reviews

Smoke kept coming into the living room, and we could not figure out why. Franklin found the previous liner was the wrong size. New stainless liner, and the fireplace finally works.

I manage a triplex, and I need vendors who show up when they say they will. Franklin inspects all three chimneys every fall and the reports are easy to send to insurance.

Colleen Donohue

3 reviews

The birds had left a mess in the chimney. Franklin cleaned it, sanitized the flue, and suggested the cap so we would not do this again next year. The house smelled better right away.

Franklin fixed the spalling brick and recommended waterproofing the fresh mortar. I had not thought of that, but it made sense. They handled both while the crew was there.

Our fireplace is old enough that I am careful about who works on it. Franklin respected the masonry, protected the floors, and showed before-and-after photos. You could see the difference.

Rich Snyder

11 reviews

We burn every night once it gets cold. Franklin has done our annual cleaning for three years now. Fast, clean, and they show the before-and-after photos.

I asked a lot of beginner questions and the tech was patient. He showed me the flue was sound and explained the cap issue clearly. No talking down to me.

The fireplace had been ignored since we moved in. Franklin found debris on the smoke shelf and a cap that had partly blown off. He cleared what he could and gave me a straight quote.

Brian Campbell

4 reviews

Our house is only 12 years old, so I did not expect chimney issues. The builder never sealed it, and the mortar was already wearing. Franklin waterproofed it before it became a bigger repair.

Two contractors did not want to deal with our old masonry. Franklin took their time with the firebox mortar and smoke-tested it afterward. Careful work, not rushed.

Lorraine King

7 reviews

The lower mortar was turning sandy where the chimney meets the roof. Franklin repointed those courses, sealed the transition, and waterproofed the stack. No more water pooling there.

Every time the wind hit a certain way, smoke came into the condo. Franklin looked at the roofline and put on a wind-resistant cap. The fireplace is finally usable.

We were buying an old place and wanted the chimney checked properly. Franklin's camera found a separated joint the home inspector missed. That report helped us negotiate the repair.

Derek Lawson

9 reviews

We needed the chimney report for the buyer's lender and did not have time to wait. Franklin had the inspection and written report done in 48 hours. Very professional.

Efflorescence outside, damp wall inside. Franklin confirmed the moisture issue and used a breathable sealant. The wall has stayed dry since, and there was no pushy sales pitch.

We use the fireplace almost every night in winter. Franklin does the annual sweep, protects the room, vacuums from the roof down, and shows photos. It is part of our routine now.

David Reilly

8 reviews

I called in the morning about a downdraft issue and Tony was there by lunch. He found a cracked liner that two other companies missed. He also answered my follow-up questions, which I appreciated.

Our cap blew off and we did not notice until stains showed up inside. Franklin installed a heavy stainless cap, bolted it down, and sealed the entry point. Solid work.

Barbara Jennings

6 reviews

Three years without a cleaning, and yes, I knew better. They did not scold me. They showed me what came out and suggested annual cleaning from now on. Fair enough.

After repointing, Franklin sealed the chimney the same day to protect the fresh mortar. I would not have known the order mattered, but they explained it. Two heavy rains later, dry.

Three winters of heavy use with no sweep was not my finest homeowner decision. Franklin handled it kindly, cleaned everything thoroughly, and showed me the photos. Annual from now on.

Maria Vargas

2 reviews

Brown stains kept spreading after hard rain. Franklin traced the water to the chimney masonry and sealed the outside. We have had plenty of rain since and no new stains.

I grew up without a fireplace, so I did not know cleaning was a safety thing. The tech explained creosote and annual maintenance in a way that made sense. I felt much better afterward.

Eileen McKenna

6 reviews

Water was dripping inside the chimney and staining the hardwood. Franklin found the flashing had pulled away and replaced the step and counter flashing. It has stayed dry.

The attic leak was not the roof, it was the flashing where the chimney meets the addition. Franklin coordinated with my roofer and fixed it. Two nor'easters later, still dry.

We were selling and needed the liner handled quickly. Franklin squeezed us in, installed the stainless liner, and got us the certificate before closing. Price stayed exactly as quoted.

Ray Aquino

3 reviews

We had not used the fireplace in eight years, so I expected some surprises. Franklin removed a bird nest, leaves, and creosote, then showed us the damper. It works beautifully now.

I booked the inspection mostly to stop thinking about it. The camera found a hairline crack near the top. The tech wrote it up and gave me a quote without pushing me to decide right then.

Every time the heat kicked on, we smelled smoke. Franklin swept the flue and found it was full of soot. By that evening, the smell was gone.

Carlos Morales

11 reviews

The ceiling stains had been driving us crazy. Franklin found the cracked crown, rebuilt it, and sealed it. We have had two heavy storms since and no water inside.

We moved into a house with a fireplace that had clearly been neglected. Franklin cleaned it carefully and told us the flue was sound, just dirty. Honest answer, fair price.

Marcus Johnson

10 reviews

Our home inspector said the chimney looked fine, but I wanted a real camera inspection. Franklin found a cracked flue tile. I am very glad we did not rely on a quick look from below.

Rain was soaking into the old chimney and the plaster inside was bubbling. Franklin used a sealant safe for old brick, and the moisture stopped. Careful, knowledgeable work.